Refund policy
REFUND POLICY
30-Day Money-Back Guarantee
We want you to love your purchase. If you're not completely satisfied, we accept returns within 30 days of delivery.
Eligibility:
- Item must be unused and in original packaging
- All accessories and manuals must be included
- Proof of purchase required
How to Return: Email us at support@clerify.shop with your order number and reason for return. We'll send you return instructions within 24 hours.
Refunds:
- Approved refunds are processed within 5-7 business days
- Refund goes back to your original payment method
- Original shipping charges are non-refundable
- Customer is responsible for return shipping costs
Non-Returnable Items:
- Items damaged due to misuse
- Items returned after 30 days
Exchanges: We offer free exchanges for defective or damaged items. Contact us within 7 days of delivery.